Reference

Your Privacy Starts at Account Setup

Your spyslot account links the lobby you open, such as Sic Bo, Monopoly Live and Rocket Crash, with the privacy controls that protect your login, wallet checks and…

DANA data contextOVO wallet checksGoPay receiptsQRIS scan records
spyslot Your Privacy Starts at Account Setup
CONTACT ROUTES

Reach Us About Your Data

Fast privacy contact matters when you notice a device you do not recognise or need a wallet name corrected. Our support team handles privacy requests daily from 09:00 to 23:00 WIB through live chat and email. If you are in Makassar and using a mobile browser, send your account username, the request type and the payment rail involved so we can locate the correct record without asking for more than needed.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB for privacy questions tied to login alerts, cookie choices or wallet records. We may ask for your username and recent device type, not your password.

Email request

Send privacy requests to our email channel when you need access, correction or deletion handling. Include the account username, DANA, OVO, GoPay or QRIS reference if relevant, and the date of the issue.

Account form

Use the account help form after login when you want us to check stored profile details. This route links your request to your account step, which reduces repeated identity checks.

DATA CONTROLS

Your Controls Inside spyslot

Privacy is handled inside the same account flow you use for login, wallet verification and support tickets.

Account data

We store the details you enter during account setup, such as username, contact channel and verification status. We use them to identify you, protect access and respond when you ask about your privacy record.

Wallet records

DANA, OVO, GoPay and QRIS activity can create receipt IDs, timestamps and matching status. We keep these records to confirm account activity, answer disputes and trace errors in wallet processing.

Cookie choices

Cookies help keep your session active and remember basic site settings. On Android Chrome, go to Site settings then Cookies; on iPhone Safari, open Settings then Safari to adjust browser choices.

Device security

We may log browser type, IP range, device model and session time when you access the lobby. These signals help us detect account takeovers and explain unusual login alerts to you.

Retention timing

Support tickets, wallet references and security logs are kept only for account operation, dispute handling and legal duties. When a record is no longer needed, we delete it or remove direct account links.

Change requests

You can ask us to correct profile details, explain stored account records or close an outdated support trail. We verify the request against your account before changing any privacy-related record.

Privacy Questions We Hear Often

You should not need legal language to understand how your account data is handled. These answers cover the privacy questions we receive most often about account setup, DANA, OVO, GoPay, QRIS records, cookies, device logs and support contact. If your case is specific, contact us with your username and the exact request so we can check the correct record.

We collect the details needed to create and protect your account, such as username, contact channel, login signals and verification status. Wallet activity can add DANA, OVO, GoPay or QRIS references tied to your account.

We keep wallet references so we can match payments, investigate failed scans and answer account requests. These records usually include receipt IDs, timestamps and matching status, not your full private wallet credentials.

Yes. Contact live chat or email with your username and the type of record you want to check. We verify that the request comes from you before sharing account-related privacy details.

Send a support request from the account help form or email us with your username and the detail that needs correction. We may ask for a recent receipt reference to confirm the account link.

Yes, cookies help keep sessions active and remember basic site settings. You can manage them in Android Chrome through Site settings and Cookies, or in iPhone Safari through Settings and Safari.

We keep support tickets, wallet references and security logs while needed for account operation, dispute checks and legal duties. After that, we delete records or remove direct links to your account.

Use live chat from 09:00 to 23:00 WIB or send email with your username, request type and any DANA, OVO, GoPay or QRIS reference. Access remains subject to local law.